No tech jargon. No big systems. Just automation that quietly takes work off your plate.
I help small businesses automate everyday work: calls, bookings, follow-ups, and reporting.
Sometimes that uses AI. Sometimes it does not.
The goal is always the same: fewer interruptions and more time for real work.
I've spent years building software and automation for large companies.
Now I help small businesses use AI in a way that makes sense without overcomplicating things.
If it doesn't save time or reduce stress, I don't recommend it.
Problem
You miss calls when you're busy and missed calls mean lost customers.
What it does
A virtual receptionist answers calls, handles common questions, books appointments, and sends you a short summary.
Result
Fewer missed calls. More bookings. No extra staff.
Problem
Back-and-forth messages waste time and frustrate customers.
What it does
Customers can say or write things like "Book me tomorrow afternoon" and it just works.
Result
Faster bookings with zero effort from you.
Problem
No-shows and forgotten follow-ups cost money.
What it does
The system sends reminders before appointments and follow-ups after visits automatically.
Result
Fewer no-shows and better customer relationships.
Problem
You don't have time to chase past customers.
What it does
Automatically sends messages or emails at the right time without you thinking about it.
Result
More repeat customers with less effort.
Problem
You don't know what's working but don't want reports.
What it does
You get short, clear summaries of calls, bookings, and customer activity.
Result
Better decisions without digging into data.
We talk about your business and where time is being wasted.
I set things up and make sure it works in real life, not just on paper.
You keep running your business while the system does its job.
Let's talk for 15 minutes.
No pressure. No sales pitch.
Or email me directly: michael@runops.work